Shipping Policy

Thank you for shopping with Superhumour India. We are committed to delivering your order promptly and efficiently. Please read our shipping policy carefully to understand our processes and timelines.

Shipping Rates & Methods

  • Domestic Shipping:
    We offer standard and express shipping options across India. Shipping charges are calculated at checkout based on the destination, weight, and size of your order.

  • International Shipping:
    Currently, we do not ship outside India. Any changes to this policy will be communicated via our website.

Processing Time

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an email or SMS notification once your order has been shipped, along with tracking details.

Estimated Delivery Times

  • Standard Shipping: 5-7 business days.
  • Express Shipping: 2-4 business days.
  • Delivery timelines are subject to factors beyond our control, including courier delays, weather conditions, and regional restrictions.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can use this tracking number on the courier service’s website to monitor your package.

Shipping Address

  • Please ensure that the shipping address provided is complete and accurate.
  • We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.

Failed Deliveries

  • If delivery fails due to an incorrect address or absence of the recipient, the package may be returned to us. In such cases:
    • Re-delivery charges will apply.
    • The order may be canceled, and a refund will be issued after deducting shipping costs.

Delays & Issues

While we strive to ensure timely delivery, unforeseen delays may occur due to:

  • Weather disruptions.
  • Remote area deliveries.
  • Courier service delays.

For any delays or issues, please contact our customer support team for assistance.

Damaged or Lost Shipments

  • If your package is damaged during transit, please inform us within 48 hours of delivery.
  • In case of a lost shipment, contact us with your order and tracking details. We will investigate and assist in resolving the issue promptly.

Non-Delivery Areas

We currently do not deliver to certain restricted areas due to logistical challenges. Please check the serviceability of your pin code during checkout.

Contact Information

For any shipping-related queries or concerns, feel free to reach out to us:

Thank you for choosing Superhumour India. We appreciate your trust in us and look forward to serving you!